Day 1

For my first day in the travel agency, I started working at half past one in the afternoon because it wasn't open in the morning. I was with Anne-Marie, Isabelle and Vincent. I was sitting at Isabelle's desk because she wasn't here today (they are two Isabelle in this travel agency). They all are very nice. I've learnt that the agency "Pauli" was aquired by the agency "national tours" so now her name is "National tours Pauli". I made photocopies and I also welcomed people (most of the time, they were old). Anne-Marie explained me that many people are phoning at the agency on monday afternoon because they think there's a problem with their invoice.You also have to be very patient because the phone is always ringing!! I had to classify files too. For this job, you have to be very organized and you have to watch the news very often! For example, they have to know what happens in Tunisia to know if the must cancel the travel. At the moment, they haven't done it but a lot of people have cancelled it because they're scared of what it happenes in this Country. When they made a contract, I had to photocopy it and then, I had to clasify it. Sometimes, customers were phoning because they wanted to have catalogs of the agency and of her journeys so I had to write the adresses and to put the catalogs in the envelopes.
It was funny and I'm impatient to see what will happen tomorrow.